Phone repair questions, answered.

Booking online is the easiest way to see repair options, exact pricing and availability for your model. Walk-ins are welcome where technician and part availability allow.

Select your device model and repair in our booking journey. The price and available appointment times shown are specific to your chosen device and repair option.

Please contact our team as soon as possible if you need to change your appointment. We will do our best to help with a suitable alternative time.

Many common screen and battery repairs are completed the same day, often within 30 to 60 minutes. More complex repairs, liquid damage and parts that need ordering can take longer; we confirm the expected turnaround before work begins.

We can assess liquid damage and explain the available recovery options. The outcome depends on the severity of the damage and how quickly the device is brought to us.

We repair a range of Apple, Samsung, Google Pixel, Huawei and OnePlus phones and other supported devices. Choose your brand and model online to see the available repairs.

Available part options vary by device and repair. We explain the applicable premium and value-oriented component options, along with their price, before you approve any work.

Warranty coverage depends on the repair type and part used. The team can confirm the terms that apply to your selected repair before booking.

We assess your device and confirm the work before starting. If we identify anything outside the repair you selected, we will explain it and ask for your approval first.

Our repair shop is at 79 Praed Street, Paddington, London W2 1NS—around five minutes' walk from Paddington Station.

Yes, back up important data where possible. We do not intentionally delete customer data, but a backup is always sensible before any device repair.

Never share a device passcode, account password or recovery code. If unlocking is needed, you can unlock the device yourself.